MEET YOUR TEAM

Know your team, before you sign.

The same specialist team answers every time, already knowing your account.

NAPEO Member SHRM Affiliate 19+ Years in Business 50-State Coverage U.S.-Based Team

THE VSHR DIFFERENCE

What changes when your HR team has names

Same Team, Every Call

Your HR advisor knows your business, people, and history, so you don’t re-explain your account each time. When you call, your advisor answers.

Same specialist team for the life of your account

Personal Service in All 50 States

Your team knows you personally, and we handle multi-state payroll, benefits in all 50 states, and compliance in every jurisdiction you operate in.

Serving employers in all 50 states

19 Years Through Every Market Cycle

We’ve run payroll and supported clients through recessions, regulatory overhauls, ACA implementation, and the COVID-19 pandemic.

In business since 2007

Every client gets a team of specialists

Your account has a payroll lead, a benefits lead, a WC specialist, and an HR partner, each an expert in their area.

Direct lines to your team
Direct line to your payroll specialist, benefits director, WC specialist, and HR advisor. You work with the same people every time, so you don’t re-explain your business.
Replies within 1 business hour
Your team answers calls and emails within 1 business hour. You talk to the person who owns that part of your account.
Specialty by lane
Each specialist owns their area end to end, with a dedicated expert for workers’ comp, benefits, payroll, and HR. Because your team knows your account, requests don’t get lost between people.

YOUR TEAM OF SPECIALISTS

Real people. Real names. Before you sign.

Every VertiSource client gets a dedicated team. Here’s who you’ll be working with.

Kim B

Founder & CEO

Started VertiSource HR in 2007 and still sets the bar for how clients get treated. She knows most client accounts personally and sits in on the reviews that matter.

Leadership Strategic HR PEO Operations 19+ years
Talk to Kim

Ryan J

VP of Client Partnerships

Owns the client relationships and the tech that holds them together. Keeps your payroll, HRIS, and benefits systems in sync, and answers when you call.

HR Tech Operations Client Partnerships HRIS
Talk to Ryan

Jennifer C

Benefits Director

Builds your benefits package and runs open enrollment. Takes a wall of confusing plan options and turns it into a few choices your employees can make.

Benefits Admin Health Insurance Enrollment 12+ years
Talk to Jennifer

Dave H

Controller

Handles the books, tax prep, and QuickBooks through Axiom. Watches the numbers month to month so tax season doesn't catch you off guard.

Bookkeeping Tax Preparation QuickBooks
Talk to Dave

Diane W

Controller

Runs the monthly close and your financial statements. Reconciles the accounts and keeps the books clean enough to hand directly to a lender or auditor.

Month-End Close Reconciliation Financial Statements
Talk to Diane

Jenifer V

Senior HR Business Partner

Your first call for employee relations, handbook questions, and the "are we allowed to do this" moments. Answers the phone directly and tells you straight.

PHR ADA OSHA ER Investigations 8+ years
Talk to Jenifer

Jena G

Client Success Manager

Your point of contact from day one. Runs down answers across the team so you're never stuck wondering who handles what.

Account Management Onboarding Client Strategy
Talk to Jena

Rick W

Workers' Comp Specialist

Your first call when someone gets hurt on the job. Manages the claim from the incident through return to work so it doesn't drag out or spike your premium.

Workers' Comp Risk Management Claims Safety
Talk to Rick

Lisa H

Benefits Specialist

Handles group plan design, open enrollment, and the annual renewal. Does the back and forth with carriers so you don't have to.

Benefits Open Enrollment ACA Plan Design
Talk to Lisa

Ashley B

Payroll Lead

Runs your multi-state payroll and keeps the tax filings clean. Makes sure your quarterly 941 goes in on time.

Payroll Multi-State Tax Filing Reconciliation
Talk to Ashley

Vanessa B

Accounting Specialist

GL entries, bookkeeping, and month-end close. Works alongside the accounting team so your books and your payroll always agree.

Accounting Bookkeeping GL Month-End Close
Talk to Vanessa

Jaceene J

HR Specialist

Employee relations, handbook updates, investigations, and the everyday HR questions. Works next to Jenifer V so there's always someone who knows your account.

HR Operations Employee Relations Handbooks Investigations
Talk to Jaceene

Becca G

HR & Payroll Specialist

Sits right between HR and payroll. Owns onboarding paperwork, I-9s, and the handoff from a new hire's first day to their first paycheck.

HR Payroll Onboarding I-9
Talk to Becca

YOUR FIRST 90 DAYS

What happens after you say yes

Day 1: Kickoff Call

You meet your team on a live video call, and the people who will manage your account introduce themselves.

You deal with your own team from the first call.

Week 1: Systems Live

Payroll, benefits enrollment, HR Cloud, and time & attendance are configured and tested. Your employees get login credentials and a walkthrough.

Your implementation specialist is on your account from the kickoff call.

Month 1: First Payroll

Your first payroll runs with your specialist on the line. They walk through the output, verify tax filings, and confirm every detail. Adjustments happen that day.

Your payroll contact stays the same, so you don't re-explain your pay schedule.

Ongoing: Your Partner

Quarterly business reviews. Proactive compliance alerts before deadlines. Benefits renewal strategy 90 days before your anniversary. Same advisor, same direct line, year after year.

Your team tells you about new regulations before the deadline.

BY THE NUMBERS

What 19+ years of showing up looks like.

19+
Years serving U.S. employers
Est. 2007
50
States covered
Serving all
Named
Specialists on your team
On every account
Same Day
Average response time
Business hours

Meet the team that'll know your name.

One conversation. No commitment. We'll introduce you to the people who would manage your account, walk you through how we work, and answer every question you have.

No contracts required for initial consultation. Typical call: 25 minutes. Email: hr@vertisourcehr.com