Know your team, before you sign.
Not a ticket queue. Not a 1-800 number. A team of specialists, same team every call, who know your account by the second ring.
THE VSHR DIFFERENCE
What changes when your HR team has names
Same Team, Every Call
Your HR advisor knows your business, your people, and your history. No re-explaining. No ticket queues. No rotating reps. Call, and they answer.
Same specialist team for the life of your account
Boutique Service, National Reach
Small enough to know you by name. Established enough to handle multi-state payroll, benefits in all 50 states, and compliance across every jurisdiction you operate in.
Licensed to operate in all 50 states
19 Years Through Every Market Cycle
Recessions, pandemics, regulatory overhauls, ACA implementation, COVID-era compliance. We've managed payroll and protected clients through all of it. That kind of know-how only comes from doing it, year after year.
In business since 2007
Every client gets a team of specialists
Not a call center. Not a ticket number. A team of real people. Payroll lead, benefits lead, WC specialist, HR partner. Each one expert in their lane, all of them on your account.
YOUR TEAM OF SPECIALISTS
Real people. Real names. Before you sign.
Every VertiSource client gets a real team. Here’s who you’ll be working with.
Kim B
Founder & CEO
Started VertiSource HR in 2007 and still sets the bar for how clients get treated. She knows most accounts by name and sits in on the reviews that matter.
Talk to KimRyan J
VP of Client Partnerships
Owns the client relationships and the tech that holds them together. Keeps your payroll, HRIS, and benefits systems in sync, and answers when you call.
Talk to RyanJennifer C
Benefits Director
Builds your benefits package and runs open enrollment. Takes a wall of confusing plan options and turns it into a few choices your employees can actually make.
Talk to JenniferDave H
Controller
Handles the books, tax prep, and QuickBooks through Axiom. Watches the numbers month to month so tax season doesn't catch you off guard.
Talk to DaveDiane W
Controller
Runs the monthly close and your financial statements. Reconciles the accounts and keeps the books clean enough to hand a lender or an auditor without flinching.
Talk to DianeJenifer V
Senior HR Business Partner
Your first call for employee relations, handbook questions, and the "are we allowed to do this" moments. Picks up on the first ring and tells you straight.
Talk to JeniferJena G
Client Success Manager
Your point of contact from day one. Runs down answers across the team so you're never stuck wondering who handles what.
Talk to JenaRick W
Workers' Comp Specialist
Your first call when someone gets hurt on the job. Manages the claim from the incident through return to work so it doesn't drag out or spike your premium.
Talk to RickLisa H
Benefits Specialist
Handles group plan design, open enrollment, and the annual renewal. Does the back and forth with carriers so you don't have to.
Talk to LisaAshley B
Payroll Lead
Runs your multi-state payroll and keeps the tax filings clean. The reason your quarterly 941 goes in on time and stays quiet.
Talk to AshleyVanessa B
Accounting Specialist
GL entries, bookkeeping, and month-end close. Works alongside the accounting team so your books and your payroll always agree.
Talk to VanessaJaceene J
HR Specialist
Employee relations, handbook updates, investigations, and the everyday HR questions. Works next to Jenifer V so there's always someone who knows your account.
Talk to JaceeneBecca G
HR & Payroll Specialist
Sits right between HR and payroll. Owns onboarding paperwork, I-9s, and the handoff from a new hire's first day to their first paycheck, so nobody slips through.
Talk to BeccaYOUR FIRST 90 DAYS
What happens after you say yes
Day 1: Kickoff Call
You meet your team on a live video call. Not a sales rep handing you off. The people who will manage your account introduce themselves.
Elsewhere, you'd get an email from a generic onboarding queue.
Week 1: Systems Live
Payroll, benefits enrollment, HR Cloud, and time & attendance are configured and tested. Your employees get login credentials and a walkthrough.
How long does that usually take at a big PEO? They're still assigning your implementation specialist.
Month 1: First Payroll
Your first payroll runs with your specialist on the line. They walk through the output, verify tax filings, and confirm every detail. Adjustments happen that day.
A month in with a typical PEO, and your payroll contact has already changed twice. You're re-explaining your pay schedule.
Ongoing: Your Partner
Quarterly business reviews. Proactive compliance alerts before deadlines. Benefits renewal strategy 90 days before your anniversary. Same advisor, same direct line, year after year.
Without a proactive team? You find out about the new regulation when the penalty notice arrives.
What 19+ years of showing up looks like.
CLIENT STORIES
They'll tell you what we won't
When I call VertiSource, the specialist picks up. She already knows our claim history, our team, and our open items. I never have to start from scratch. That alone was worth switching.
We came from a large national PEO where we never talked to the same person twice. Our VSHR specialist texted me back on a Saturday about a payroll question. That kind of responsiveness doesn’t exist at the big firms.
Our VSHR lead personally walked us through the onboarding. No handoffs, no ‘your new rep will be in touch.’ They knew our business from day one and still check in quarterly. That’s rare.
Meet the team that'll know your name.
One conversation. No commitment. We'll introduce you to the people who would manage your account, walk you through how we work, and answer every question you have.
No contracts required for initial consultation. Typical call: 25 minutes. Email: hr@vertisourcehr.com